A customer asks
We need regular cleaning for our office. Can you work in the evenings?
Less time on customer email.
Keep inquiries moving.
Thoughtomation is an advanced AI-driven automation system with configurable guardrails. It answers routine customer questions, gathers missing details, and follows up in your existing inbox. Review drafts first or enable automatic replies within your settings. Take over any conversation when needed.
Try a sample without signing up. Your personalized preview needs no inbox connection. Seven-day live trial, no card required. The trial ends without a charge.
Customer communication handled
Fast, policy-checked replies
Follow-ups
Priority alerts
Daily summaries
Human control
Free personalized preview
Seven-day live trial, no card required
Cancel anytime
Works with your current customer messages
Try it before you connect anything
From an unanswered inquiry to a useful next step.
Choose an example. No sign-up, inbox access, or messages sent.
Fictional, prewritten examples showing the workflow. Your live replies depend on your business guidance and safety settings.
A possible draft
Thanks for getting in touch. Could you share your office location, approximate size, and how often you need cleaning? Please include your preferred evenings so our team can check whether we can help.
Details to collect
Office location · approximate size · cleaning frequency · preferred evenings
Where your team steps in
Your team receives the collected details and confirms coverage and availability. No appointment is promised.
If the customer has not replied
Are you still looking for office cleaning? Send over the location and how often you need help, and our team can review your request.
An illustrative follow-up. Live follow-ups depend on your settings and stop when the conversation is taken over or no longer eligible.
What this takes off your plate
Collect the basic job details and follow up on missing information before your team reviews the work.
You stay in control. Start in Draft mode to review replies. Auto handles eligible routine replies within your settings. Taking over a conversation pauses automation for that conversation.
Connect your inbox only when you are ready for the live trial. You can disconnect it from your account.
Every missed message is a missed opportunity.
Customers expect quick responses.
But between calls, appointments, projects, and day-to-day operations, it's easy for conversations to slow down or fall through the cracks.
Thoughtomation helps keep customer communication moving so potential customers don't get left waiting.
New conversations are captured and organized.
Safe routine replies can be sent automatically.
Anything uncertain can wait as a draft or alert.
Important conversations get highlighted.
You'll know right away when human attention is needed.
Keep every conversation moving.
New conversations are captured and organized.
Safe routine replies and follow-up can run automatically within your rules.
Anything uncertain can wait as an editable draft or a simple alert.
Important conversations get highlighted.
And when human attention is needed, you'll know right away.
Focus on the conversations that matter most.
Not every conversation has the same potential.
Thoughtomation helps identify which people are ready to move forward, which need more information, and which are most likely to become paying customers.
When an opportunity looks especially valuable, urgent, or likely to turn into a sale, you'll know about it right away.
That means less time sorting through messages and more time focused on the people most likely to become customers.
Ready to move forward
Review today
Needs more information
Follow-up sent
Likely to become a customer
High-priority alert
Review before sending
Optional
Alert me when needed
On
Daily summary
On
You can change settings anytime.
Stay in control.
Thoughtomation handles the repetitive communication.
You decide when to step in.
Review conversations, receive summaries, and get alerted when something needs your attention.
The system works for you — not the other way around.
How the AI-driven automation works
Your inbox supplies the conversation. Your business information guides the AI. Your sending settings control what happens next.
1Connect your business inbox.
Keep using your existing Gmail or Outlook inbox. New customer emails enter the automation workflow.
2Configure your business guidance.
Add your services, business information, tone, and boundaries. The AI uses these instructions and the conversation to prepare a relevant response and gather missing details.
3Choose how automation runs.
Draft mode lets you review replies before sending. Auto mode can send eligible replies and follow-up within your settings. The portal organizes inquiries and highlights those needing attention.
4Take over whenever needed.
Take control of an individual conversation. Automation stops for that thread while continuing elsewhere. You can also pause your account or disconnect your inbox.
Configurable guardrails, with clear controls.
Controls enforced by the system: Draft mode prevents automatic sending. Human takeover stops automation on that conversation. Account pause stops automatic replies and follow-up.
Instructions that guide the AI: Your business information, tone, and response boundaries shape generated replies. These instructions are not a guarantee of perfect accuracy. Start in Draft mode to check how replies reflect your business.
What connecting your inbox means
Thoughtomation uses an inbox-connectivity provider to access customer conversations and send replies when your settings permit. The provider's consent screen lists the permissions requested; these can be broader than the actions enabled in your chosen mode.
Your free preview needs no inbox access. Connect only when you choose the live trial, review the permissions before approving, and disconnect from your account whenever needed.
Explore a sample firstWatch one inquiry move forward.
In 54 seconds, see how Thoughtomation organizes a new customer message, prepares a business-specific reply, and hands control back when judgment is needed.
Illustrative walkthrough using fictional business and customer data. Music only; use the player’s sound control to hear it.
No inbox connection needed for your preview. Review replies in Draft mode before choosing Auto.
Simple pricing.
One system. One monthly price.
$99/month
Includes 2,000 AI processing steps per calendar month. A conversation can use several steps. Trial usage counts toward the same month. How usage works
Start with a free personalized preview, then try it live for seven days—no card required.
- One connected inbox · 300 email conversations per calendar month
- Safe routine replies and review-ready drafts
- Follow-up, prioritization, alerts, and daily summaries
- Flexible Auto, Draft, and Alert Only controls
- Continue for $99/month only if you choose to subscribe
- Cancel anytime—no long-term contract
- No automatic overage charges
FAQ
Will I lose control of customer communication?
No. Thoughtomation handles repetitive communication, but you decide when to review, approve, or step in.
Can I cancel at any time?
Yes. There are no long-term contracts, and you can cancel anytime.
Will the free trial charge me automatically?
No. The seven-day live trial requires no card and cannot start a charge. After it ends, service pauses unless you separately choose the $99 monthly subscription.
What happens when human attention is needed?
You get alerted when a conversation needs your attention, especially when someone is ready to move forward or needs a decision from you.
Does this replace my staff?
No. It helps with repetitive replies, follow-up, summaries, and alerts so your team can spend more time on the conversations that need a person.
Do I need a CRM?
No. Thoughtomation is designed to work with how your business already handles customer messages.
How long does setup take?
You can start with a short guided setup. We use those details to tailor how customer messages, follow-up, summaries, and alerts should work for your business.
Spend less time managing conversations.
Focus more on growing your business.
Start with a free personalized preview. When setup and inbox safety checks pass, try Thoughtomation live for seven days with no card required.
Try a sample without signing up. Your personalized preview needs no inbox connection. Seven-day live trial, no card required. The trial ends without a charge.